Qualified electronic time stamp

Disig, a.s., as a qualified trust service provider, provides a qualified trust service of creating a qualified electronic timestamp within the meaning of Regulation (EU) No 910/2014 (eIDAS).

Qualified electronic time stamp is within the meaning of Article 3 (34) of Regulation (EU) No 910/2014 (eIDAS) electronic timestamp that meets the following requirements::

  • it binds the date and time to data in such a manner as to reasonably preclude the possibility of the data being changed undetectably;
  • it is based on an accurate time source linked to Coordinated Universal Time; and
  • it is signed using an advanced electronic signature or sealed with an advanced electronic seal of the qualified trust service provider, or by some equivalent method.

Electronic time stamp means data in electronic form which binds other data in electronic form to a particular time establishing evidence that the latter data existed at that time;

The general terms and conditions for the provision and use of Qualified Electronic Time Stamps as well as policies regarding the provision of Qualified Qualified Electronic Time Stamps are provided in the Policies and documents.

How can you order the service?

The service can be ordered electronically by sending an order to an e-mail address obchod@disig.sk.

Detailed instructions for ordering the service, filling out the order as well as other terms and conditions are given here: Order the service .

When will the service be activated?

You will receive information on activating the time stamp service no later than 5 working days from the date of receipt of the advance payment invoice to Disig, a.s.

A prepaid timestamp package can be used for a maximum of 1 year from service activation, with the access token being issued for a period of 13 months i.e. provider or the customer respectively have 30 days available for administrative acts (payment, activation) connected with the service of the time stamp. časovej pečiatky.

If you do not receive an activation mail within 5 days from the date of payment, please contact the sales department by calling +421 2 208 50 142 and inquire about the status of your order. When contacting, it is essential that you have to provide the token serial number which was sent to you together with the advanced invoice.

If the activation time or change is exceeded, we will contact you and agree on further steps.

If you pay the advanced invoice by bank transfer to another bank, you need to add the days of between bank payment transactions (usually 3 business days) to the activation time.

f your order for the service will be realized directly at Disig, a.s. and you make a cash payment, the service will be activated immediately.

How can you check the status of the timestamps taken on your token?

You can check the current status of taken timestamps from a purchased package by clicking the menu item on the left Status of taken timestamps.

The functionality of the timestamp status check service is conditioned by the presence of your authorization token in the certificate store of the browser you are using.